When a customer enters your lot and you greet them I can pretty much guarantee they will tell you they are “just looking” even though they are in need of your service. What they are doing is a natural human reaction Read More
When you are in sales, and car sales especially, you have to choose your actions and words wisely. You want to use positive words that build your relationship, build value to your prospective buyer for your product, and lead them Read More
I hear this question from sales professionals in every industry all the time. It causes fear in sales people with every scary article in the news, and on TV. When the economy is in disarray, and the media is telling Read More
Being in car sales, and any sales is a great way to make a good living. When you are on commission based sales you dictate your income, and that’s a beautiful thing. The key to earning a good living Read More
I grew up as a shy kid whose parents showered me with confidence and love. Actually a lot of my friends and teachers had a large amount of confidence in me too. I was fortunate to have this positive support, but I didn’t Read More
This is one of the most crucial ways to stay successful in the car business, and in any business. When you are an employee, especially a dynamic, passionate employee you are going to occasionally butt heads with co-workers and Read More
I hear this question all the time in the field from sales professionals and sales managers, and in the forums and blogs I frequent. My answer has always been Enthusiasm, Drive and Productivity equals Success. This is step number six on the Read More
The car industry, as my old General Manager used to call it,” Is a tough way to make an easy living.” This is completely true. When times are good there is no better business to be in. When times Read More
I remember the first day I first started in the car business my dad told me he was giving me my training. He showed me my desk, a buyers order, and told me to come into his office. He told me he Read More